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Key Services

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Frequently Used Services

Anti-Social Behaviour

Anti-social behaviour, nuisance, disputes, vandalism, graffiti

Benefits

Housing benefit, council tax reductions, discretionary housing payments

Bins and Recycling

Rubbish collection, recycling, garden waste, waste enforcement, waste strategy

Council Tax

Check your council tax balance, request a copy, pay online

Food Safety

The Council's dedicated team of food safety officers ensure that food is safe to eat and labelled and handled properly

Grounds Maintenance

Maintenance of council owned land, parks, green spaces, cemeteries, playing fields, highway verges and traffic islands

Health and Safety at Work

Health and safety affects people and businesses. If you have a concern or want advice we can help

Housing

Housing options, rent, insurance, repairs and maintenance

Noise Disturbance

Find out about noise nuisance and how we may be able to help

Pest Control

Pest control services, advice and guidance

Pollution Control

This section contains information and advice on various forms of pollution and pollution control. You can also report issues

Private sector housing

Private sector housing matters

Register Office

Births, deaths and funerals, marriages, copy certificates

Street Care and Maintenance

Gritting and snow clearance, lighting, drainage, potholes

Street Cleaning and Cleansing

Litter, litter bins, road sweeping, flytipping, dog bins, dog fouling

Search Results (94)

Abandoned Vehicles

If you believe a vehicle has been abandoned, please report it to us and we will investigate as soon as possible.

Allotments

An allotment could bring you many benefits, find out how to apply for your own.

Animal Health and Welfare

We recognise that animals have the right to a life free of cruelty and unnecessary suffering. If you have a concern or want advice we can help

Anti-Social Behaviour

If you are experiencing any form of Anti-Social Behaviour, find out how to report it.

Anti-Social Behaviour Community Trigger

If you are not happy with the outcome of your anti-social behaviour or hate crime case, you can request to have it reopened.

Apply for a Civil Ceremony Licence

Find out more regarding a Civil Ceremony Licence and how to apply.

Apply to be a chaperone

Children taking part in entertainment must be supervised by a chaperone, find out more regarding the application process.

Applying for a Council Home

In Dudley, as in other parts of the country, there are more people looking for council housing than there are available properties.

Assisted Collections

If you are unable to move your wheeled bins or recycling containers for collection due to a disability or medical condition, you may be eligible for an Assisted Collection.

Birth Registration

Register Births, obtain a Birth Certificate or Re-register a Birth.

Body of Persons Approval (BOPA)

Find out more regarding a BOPA boundaries and how to submit an application.

Business Rates Reductions

The Governments rates relief scheme was introduced to help small businesses. Find out how to submit an application.

Business Rates Ways To Pay

There are many ways you can pay your business rates, this includes online payments and monthly instalments.

Buying your council home

Under the Right to Buy scheme you may be able to buy your home from Dudley Council.

Ceremony Choices

A full guide to planning and organising civil ceremony choices in the Dudley Borough.

Certificates (Birth, Death, Marriage & Civil Partnership)

We hold registers for births, marriages, civil partnerships & deaths. If the event took place within the Borough you can apply for a certificate.

Child Employment Registration

If you are an employer hiring children and young people over the age of 13 you must apply for a work permit.

Childminding: pre-registration

We offer a comprehensive training package to support you through your training and professional career as a childminder.

Children's Safeguarding

Safeguarding is about protecting anyone at risk from abuse or neglect. If you are worried or concerned about the way you or someone you know is being treated, tell someone you trust

Citizenship Ceremonies

Find out more regarding citizenship ceremonies including how to apply for one.

Club Premises Certificate

Club Premises Certificates are for the supply of alcohol, find out how to apply and the fees involved.

Council Garages and Plots

Garages and plots can be rented from us for a weekly payment, find out how to submit an application.

Council Tax

Council Tax helps to pay for Council services. Find out how to check your Council Tax Balance, request a copy and pay online.

Council Tax E-Billing

Instead of receiving paper bills you will be able to view your council tax bills online.

Council Tax Reductions

Find out how you can apply for Council Tax Reductions, Discounts and Exemptions.

Council Tax Single Person Discount

The full council tax bill for a property assumes it is the main home of two adults. If this is not the case, find out how to apply for a discount.

Council Tax Ways to Pay

There are many ways you can pay your Council Tax this can include: direct debit, online, by phone, phone banking, in person and monthly instalments.

Dangerous and Wild Animals Licence

You will need to obtain a licence if you wish to keep an animal considered to be wild, dangerous or exotic.

Deed Poll

In the UK anyone can change their name if they want to. However, if you would like the new name to be recognised officially, you will need to register the change.

Dog Bins

We have installed a number of dog bins throughout Dudley to encourage owners and anyone in control of a dog to clear up after the dog.

Dog Fouling

It is an offence if you do not to clean up after your dog if it has fouled in a public place. If you have a problem in your area that needs reporting, find out how you can get in touch.

Dry Cleaning Establishment Permit

A permit must be obtained before you start to operate the dry cleaning process, find out how to apply for your permit.

Dudley Telecare Service

This service can transform the lives of people who wish to live independently, find out how to make a referral or apply.

Duncan Edwards Leisure Centre

Find out what facilities the Duncan Edwards Leisure Centre has to offer and how to book activities.

Early Years Foundation Stage and Childcare Training Programmes

Our training programmes are available to all Early Years and Childcare Practitioners within Dudley, find out how to book a place.

Early Years Pupil Premium

f you have a three or four year old child that attends early childhood education, you can apply for Early Years Pupil Premium.

Environmental Health

We offer a full range of environmental health services

Flooding, drainage and sewerage

Dudley Council is responsible for managing surface water flooding across the borough. Find out how to report Street Drain/ Gully flooding.

Flyposting

Fly posting is putting up unauthorised content in public places, find out how to report an incident.

Flytipping (Dumped rubbish)

Dumping waste where it's not allowed, or allowing others to do so, is a criminal offence. If you would like to report an incident, please use to form on this page.

Food Safety

The Council's dedicated team of food safety officers ensure that food is safe to eat and labelled and handled properly

Football Pitch Applications

We have a variety of football pitches available for hire at various parks and open spaces around the borough. Our pitches are available to hire on both a seasonal and a casual basis.

Free School Meals

If your child is in Reception, year one or two, you will automatically be entitled for free meals. However if your child is older you will need to submit an online claim.

Garden Waste Collection

Dudley Council provides a green waste service for the collection of garden waste from each household. Find out how to request replacement/additional bins, boxes and bags.

Grounds Maintenance

Dudley Council is responsible for the grounds maintenance operations on council-owned land within the borough. Find out how to report a problem if one occurs.

Health and Safety at Work

Health and safety affects people and businesses. If you have a concern or want advice we can help

Highway Event Risk Assessment

As the organiser, you will need a competent risk assessor to carry out a risk assessment for your event.

Home Content Insurance Application

There are various methods in which you can apply for your Home Content Insurance. This can be done online, telephone, or in person.

Household Waste and Recycling

Food waste is collected weekly and recycling is collected fortnightly (blue bin and bag) with general waste also collected fortnightly (black bin) on alternate weeks

How to pay your rent, garage, insurance or rechargeable repair

You can use any of the methods on this page to make your payments for housing rent, garage rent, rechargeable repairs invoices and contents insurance.

Jobs and Careers

We know that if you come and join us you’ll receive a warm welcome, work with some very loyal and committed colleagues and contribute positively to making life better for our residents, businesses and visitors.

Leisure Centres

We have three leisure centres and an outdoor sports venue with swimming pools, sports halls, gyms, squash courts, soft play areas, 3G football pitch and a running track

Libraries in Dudley Borough

Dudley Public Libraries are committed to providing a service which is open and accessible to all.

Litter and Litter Bins

Litter makes the borough look unattractive and can cause further problems like attracting pests. Find out how to report an issue if you come across litter

Memorials

Memorials are a lasting monument and tribute to a person's life. It is therefore important to choose the monument carefully and Bereavement Services can provide advice on the options available to you.

Nitrous oxide canisters

Nitrous oxide is a colourless gas that people inhale, usually via a balloon. Find out how to report canisters and shops.

Noise disturbance

Find out about noise nuisance and how we may be able to help

Parking Dispensations

Parking dispensations are permits that are issued to allow vehicles to park within enforced areas.

Parking Fine Appeals

Motorists have the right to appeal against a Parking Fine (Penalty Charge Notice) if they consider that it has not been issued correctly.

Parking in Dudley

Apply for parking permits, find car park locations and information about Parking fines and appeals.

Parking Permit (Car Park Season Tickets)

Parking permits can be purchased for parking on Dudley Council car parks on a 12 or 3 month basis.

Paying your rent

Find out about how and when to pay your rent, garage, insurance & rechargeable repair and what to do if you have problems paying your rent.

Pest Control

We provide a range of pest control services available Monday to Friday, find out how you can request a service.

Petrol Vapour Recovery Permit

Many service stations require an Environmental Permit, find out if you need one and how to apply.

Planning services

Find out how to search for a planning application, find out about a decision and object to an application.

Pollution Control

This section contains information and advice on various forms of pollution and pollution control. You can also report issues.

Premises Licence

If you would like to use your premises for different licensable activities, you will need to apply for a Premises Licence.

Public Weighbridges and Operator Licences

If you operate public weighing equipment you must be a certified weighbridge operator. We issue these certificates.

Registering a Death

Find out how to book an appointment to register a death.

Removal of Animal Carcasses

The Street Cleansing Service will respond quickly to requests for the removal and disposal of dead animals found on the highway or open land.

Report a Pothole

Dudley council repairs potholes on public roads in the borough. Find more information about reporting a pothole.

Respraying of Road Vehicles Environmental Permit

If your are respraying your vehicle, you will require a permit, find out how to apply.

Road Markings and Signage - Speed Humps

We are responsible for the provision, installation and maintenance of speed control measures and all associated signage, including investigation into complaints of damage.

Road Safety: Pedestrian Crossings

We are responsible for the location and maintenance of pedestrian crossings in Dudley, find out how to request a crossing.

Rubbish Collection (Wheelie bin or Black Sack Collection)

All the information you need about bins and recycling in Dudley borough

Safeguarding

Safeguarding is about protecting children, young people and adults at risk from abuse or neglect.

Scaffolding and Hoarding Licences

We monitor scaffolding and hoarding on or over a Public Highway to ensure that public health & safety are not compromised.

School Crossing Patrol Service

The school crossing patrol service plays a vital role in the safety of children on their journeys to and from school.

Site Inspections

Find out how to request a site inspection.

Skip Licence

Licences are required so that applications for skips to be placed on the public highway comply with the requirements of legislation.

Sports Grounds Stand Safety Certificate

Safety certificates cover the physical condition of sports grounds and the safety management provision, find out how to apply for a certificate.

Street Care and Maintenance

The Council looks after the roads and footways in the borough. Find out how to report any issues.

Street Cleaning and Cleansing

We keep roads, pavements, public car parks and shopping areas clean, if you see any litter please report it using the form on this page.

Street Lighting

Find out how to report a street lighting problem.

Time for Twos

Did you know that some two year olds maybe able to get up to 15 hours of free childcare? Find out how to apply.

Trading Standards

Trading Standards enforce a wide range of environmental and consumer legislation. We investigate complaints, inspect and advise businesses, and take legal action where necessary

Traffic Consultation

The Traffic & Road Safety department want to hear your views and will enter details of their plans, background information and how to have your say.

Trees

It is our responsibility to manage trees on council owned land in the borough

Van and trailer permits

If you are using a car towing a trailer or commercial type vehicle to dispose of your household waste, you will need a permit.

Variations to Premises Licence

A premises licence holder can apply to the licensing authority to vary the licence. Find out how to object to a variation.

Vehicle Crossing/Dropped Kerb

Find out how to request and apply for a Vehicle Crossing or a Dropped Kerb in your area.

Waste Enforcement

If you wish to report a cleanliness issue please use the form on this page.

Waste Enforcement Policy

If you are facing collection issues please use the form on this page to report them.

Zoo Licence

To operate a zoo within the borough, you will need to obtain a licence from the council, find out how to apply.