Here you can find some of our frequently asked questions regarding council tax e-billing
Frequently Asked Questions
What is council tax e-billing?
With e-billing, instead of receiving a paper bill you will be able to access your council tax information online.
The key advantage of e-billing:
- You will receive your bill as soon as it is available
- It saves paper so is better for the environment
- It helps to reduce council spending by saving printing and postage costs
- Access your bill anytime in a safe and secure way.
Who can sign-up for council tax e-billing?
Anyone who pays council tax within the Dudley Borough. All you need is a MyDudley Account
What do I need when signing up?
All you need is a MyDudley account and your 8 digit council tax reference number.
- Don't know your 8 digit council tax reference number?
Help is it at hand. Simply begin the sign-up process and we will do the rest.
All you need to do is answer a couple more questions about you and your home.
How will I know when a new e-bill is available?
You will be sent an email letting you know that your e-bill is available to be viewed in MyDudley
How can I view my e-bill?
Each spring you will receive an email notification when your e-bill is ready to view.
To view your e-bill simply login to MyDudley and select the MyAccounts tab
I have registered for e-billing but changed my mind, can I unregister?
If you would like to unregister from e-billing you can do this in MyDudley under the MyAccounts tab
Can I still receive a paper bill once I have registered for e-billing?
If you have registered for e-billing you will not receive a paper copy of your bill.
Need further support?
Call our helpline on 0300 555 8000