Residents can continue to make any service requests through MyDudley at any time and as always we would ask people to monitor weather forecasts, plan ahead of any journeys and drive to the conditions.
Page updated: 09/01/26 19:06
Gritting
Our crews have been out continuously overnight spreading around 510 tonnes of grit on the roads. Roads are passable but please drive carefully.
Take care if you're out and about and allow more time for your journeys.
Recycling and waste collections
We're sorry but for the safety of residents and crews, there will be no waste and recycling collections today.
Residents are advised to leave their bins and recycling at the kerbside and we will collect as soon as it is safe to do so. Further updates about collections will be provided in due course.
We would like to apologise to residents whose and bins and recycling has not been collected due to the recent snow and icy conditions which has made some roads unsafe to access.
Crews have been out every scheduled collection day, and we’ve successfully collected arounds 91% of bins during the recent period of bad weather.
We’re aware that there are still collections outstanding. Our crews are working hard to catch up as quickly as possible. If you have a missed bin collection, we will collect up to three additional sacks of rubbish. Please leave missed waste at the kerbside and we will get to you as soon as we can.
If your green waste or recycling collection has been affected, please leave your bags and box at the kerbside and we will get to it as quickly as possible.
Scheduled collections will continue as normal this week subject to weather and road conditions.
Thank you for your continued patience and understanding.
Household Waste and Recycling Centre (Tip)
The household waste recycling centre in Stourbridge (the tip) is due to reopen at noon, and remain open for the rest of the weekend.
Site road access is due to be gritted but please take care.
Dudley Family Hubs
All five Dudley Family Hubs are closed today, Friday 9 January 2026, due to the risk of adverse weather conditions.
Leisure Centres
All council leisure centres – Duncan Edwards, Crystal, Halesowen and the Dell stadium are closed today.
With an expected improvement to weather conditions, Crystal, Duncan Edwards and Halesowen leisure centres will re-open tomorrow, Saturday 10 January.
Due to a private event taking place at Duncan Edwards Leisure Centre, the 2.30pm swimming sessions will start at 3.45pm.
Due to ongoing boiler issues at Crystal Leisure Centre, air and water temperatures in the leisure pool and 25‑metre pool will be assessed in the morning. Depending on the temperature readings, swimming may be affected. Customers are advised to contact the centre in advance of their swim.
The Dell Stadium may remain closed. Customers are advised to contact the stadium directly before attending, to check availability and access.
Schools and colleges
All schools and colleges closed except for Old Swinford Hospital School.
Housing repairs
Our Housing repair services are currently disrupted due to adverse weather conditions. We are prioritising emergency repairs to ensure the safety of our residents. If your call is not urgent please log your issue online at my.dudley.gov.uk. Thank you for your understanding.
Adult Social Care
Brett Young Carers Hub, Old Hawne Lane, Halesowen will be closed today because of the weather.
Trees
- Urgent - 0300 555 2345
- Non-urgent - Trees report
We are prioritising trees which are obstructing the highways and footways. If the tree has fallen and is on the ground, you can report this and we will attend as soon as resources are available. Please note if the tree has hazard tape attached, or around the location, you do not need to report this.
MyDudley and Dudley Council Plus
MyDudley
Remember, you can report issues via MyDudley.
Dudley Council Plus
Due to severe weather warnings and expected heavy snow, council services may be disrupted and wait times could be longer than usual. If your call is of a non-urgent nature, you may wish to contact us at another time or report your issue online at My.Dudley.gov.uk. We appreciate your patience and understanding during this period.
Social media and bulletins
Keep up to date via
You can also sign up to regular bulletins for information on the council's news, service, events and other information.
Emergency and out of hours
Emergency
To report any Council emergency, our phonelines are open 24/7.
- Housing repairs - 0300 555 8283
- All other services - 0300 555 2345
Follow the instructions to speak to an appropriate advisor.
Out of hours
If you need to contact us in an emergency out of hours, please call Dudley Council Plus 0300 555 2345.